■ REVIEW: Pressing the Right Buttons
Importance of people skills recognised

Author Allison Mooney believes that even though we live in a wired world, having people skills is an absolute requirement for business success. This is the premise of her book Pressing the Right Buttons. I’m inclined to agree with her. During the past few months I’ve had a range of customer service issues with some

■ REVIEW: Pressing the Right Buttons
Importance of people skills recognised
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■ REVIEW: Arctic Diary: Surviving on Thin Ice
Branson’s adventures an entertaining read

Richard Branson, the entrepreneur behind the wildly successful Virgin Group, is one of those astonishingly rich people who is also astonishingly adventurous. With all that money he could holiday on any tropical island his heart desired. Hell, he could probably buy a tropical island if he really wanted to. But no, that would be far

■ REVIEW: Arctic Diary: Surviving on Thin Ice
Branson’s adventures an entertaining read
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■ REVIEW: Treading Water: Rob Hewitt's Survival Story
Incredible story of survival and belief

We all felt for former All Black Norm Hewitt when the news broke back in February, 2006, that his brother Rob was the diver missing off the Kapiti Coast. As the hours ticked by, I doubt there was anyone apart from perhaps Rob’s partner who truly believed he was still alive. Family, friends, ex-Navy colleagues

■ REVIEW: Treading Water: Rob Hewitt's Survival Story
Incredible story of survival and belief
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